On-Demand Help
For Attorneys
Without The Overhead

TwinCounsel is a fully managed remote paralegal service designed to support attorneys with personalized handling of various legal support tasks. Our service uses technology to help deliver efficiency. We ensure high-quality 100% human-reviewed work. Your TwinCounsel team member can adopt the tools you are currently using and integrate seamlessly into your existing workflows, helping enhance your efficiency without the need for full-time hires.

We specialize in remote paralegal support across several key areas, including: • Document Automation • Legal Research • Case Management • Client Communications Our services are tailored to fit seamlessly into your existing workflows. We use the software and tools you prefer, ensuring minimal disruption to your practice. While we are based in the San Francisco Bay Area and are real people, we deliver all services remotely. This allows us to provide efficient, high-quality paralegal assistance without geographic limitations, making it easy for you to scale support as needed. As always, every task is 100% human-reviewed to maintain accuracy and reliability.

TwinCounsel combines human expertise with advanced technology to deliver efficient and reliable paralegal support. Our key differentiators include: • 100% Human-Reviewed Work: Every output is reviewed by our team to ensure accuracy and quality. • Seamless Integration: We function as an extension of your team, utilizing your existing software and tools for a cohesive workflow. • Customized Support: Providing us with example outputs and/or detailed instructions enables us to tailor our services to match your specific requirements and preferences.

Initiating a partnership with TwinCounsel involves: 1. Engagement: Discuss needs and identify areas where paralegal support can be most beneficial. 2. Integration: Grant us access to your existing software and tools, allowing us to work seamlessly within your established workflows. 3. Onboarding: Provide sample documents and detailed instructions to help us understand your preferences and standards. 4. Project Agreement: For each task, we provide an estimate, and work begins upon your approval.

We believe that for busy attorneys, working through email is the most efficient for task delegation and management. Clear and consistent communication ensures that tasks are completed accurately and efficiently. Providing detailed instructions and examples enhances the quality of our support.

Turnaround times vary based on the complexity of the task. Upon receiving a request, we promptly provide an estimated completion time. All tasks are agreed upon before commencement to ensure alignment with your expectations.

We prioritize the confidentiality and security of your data by implementing: • Encrypted Communications: All data transmitted between your firm and TwinCounsel is encrypted to prevent unauthorized access. • Strict Data Handling Protocols: Our team adheres to rigorous procedures for managing and storing sensitive information. • Regular Security Audits: We conduct frequent assessments to identify and address potential vulnerabilities.

Absolutely. We recognize that confidentiality is a fundamental duty under ABA Model Rule 5.3 (Responsibilities Regarding Nonlawyer Assistance) and California Business and Professions Code § 6068(e)(1), which requires attorneys (and by extension, their supervised paralegals) to maintain client confidences.

Our pricing is transparent and flexible, designed to accommodate the varying needs of legal practices. We offer: • AI-First Hours ($35/hr): Ideal for routine, repeatable tasks where established processes are in place. • Human-First Hours ($75/hr): Suited for complex or novel tasks requiring significant human expertise. A monthly retainer of $1,000 covers the base subscription, and all tasks are estimated and agreed upon before work begins.

No, TwinCounsel offers flexibility with no long-term commitments. You can scale our services up or down based on your practice's needs, and you have the option to cancel at any time.

To maximize the effectiveness of our support: • Provide Access: Treat TwinCounsel as a member of your team by granting access to necessary software and tools. • Share Examples: Supply previous work products as samples to guide our efforts. • Offer Clear Instructions: Detailed guidance on your preferences helps us deliver work that aligns with your standards. Remember, the more information and resources you share, the better we can tailor our services to meet your specific needs.

Yes, we offer support in creating and refining workflows to enhance efficiency; this includes the adoption of new legal tech tools desired by your firm. By understanding your current processes and objectives, we can help recommend and implement improvements that benefit your practice.